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Building Your Recovery: What To Expect After a Car Accident

by | Sep 30, 2025 | Car Accidents

A car accident claim involves much more than the police report and initial medical treatment. Navigating what to expect after a car accident requires a deep analysis of insurance policies, liability laws, and the evidence you must gather. A successful recovery depends on effectively managing these complexities from the beginning. A car accident lawyer can answer your questions and establish a clear path toward compensation.

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Key Takeaways for What To Expect After a Car Accident

  • You’ll likely communicate with multiple insurance adjusters, each with a different role and objective.
  • Your personal injury claim and your property damage claim are two separate processes that move at different speeds.
  • Documenting your injuries, expenses, and the daily impact on your life creates a crucial record for your claim.
  • Massachusetts law on shared fault can directly influence your ability to recover compensation from an at-fault driver.
  • Insurance companies often present quick, low settlement offers that may not account for your long-term needs.

The Insurance Company’s Initial Contact

Soon after your car crash, you can anticipate calls from insurance companies. An adjuster from your own insurer may call, and you also may hear from the other driver’s insurance company. Knowing how to handle these first conversations protects your claim from the start. 

The Adjuster’s Role

The insurance adjuster’s job is to investigate the claim for their employer, so they gather information to determine fault and to evaluate the value of your damages. This process becomes more complex when multiple drivers are involved, making understanding liability in multi-car accidents critical.

The adjuster for the at-fault driver’s insurance company works to minimize the amount their company pays. You’re not required to provide them with extensive details about your injuries or the accident’s specific facts in the early stages.

The Request for a Recorded Statement

The other driver’s insurance adjuster will almost certainly ask you to provide a recorded statement about the accident. You have no legal obligation to provide one, and doing so can harm your claim. 

Adjusters use these statements to find inconsistencies or admissions they can use against you. It’s best to politely decline this request until you speak with a personal injury lawyer.

Responding to Early Settlement Offers

An insurer may present a quick settlement offer, sometimes within weeks of the crash. This offer may seem tempting, especially as bills begin to arrive. However, these initial offers rarely cover the full extent of your damages, particularly if your medical prognosis remains uncertain. 

Accepting too quickly can be one of the common mistakes when filing a car accident claim, as it closes it permanently. In this way, you forfeit the ability to seek further compensation if new injuries or complications arise. This risk often stems from the hidden dangers of minor car accidents, where injuries may not appear right away.

5 Actions To Take From Home to Protect Your Claim

Silver car crashed into a utility pole with an ambulance on scene after a rainy road accident

While you’re recovering physically, you can take several important steps at home. These actions help build a strong foundation for your insurance claim and document the full impact of the accident. A successful Massachusetts car accident claim relies on complete and accurate records.

Here are a few steps to consider:

  1. Locate Your Insurance Policy: Find your auto insurance policy’s declarations page. This document outlines your specific coverages, including Personal Injury Protection (PIP) and any optional Medical Payments (MedPay) coverage you have.
  2. Start a File for All Paperwork: Designate a folder or box to store everything related to the accident. This includes medical bills, receipts for prescriptions, letters from insurance companies, and the police report.
  3. Create a Communication Log: Keep a notebook to track every conversation you have about the accident. For each call, note the date, time, the person’s name, their company, and a summary of what you discussed.
  4. Preserve Evidence: Keep the damaged clothing and personal items from the accident. Don’t repair your vehicle until an adjuster has inspected it, you’ve discussed it with an attorney, and you have taken numerous photographs from all angles.
  5. Contact an Attorney: A lawyer can guide you on what to expect after a car accident. They manage communications with insurers and help you avoid common mistakes that weaken your claim.

Documenting Your Recovery and Financial Losses

Detailed records are the backbone of a personal injury claim. You must show an insurance company or a jury the complete scope of your losses. Your memory can fade over time, so creating contemporaneous records strengthens your claim. 

These documents help establish the value of your claim, which is far beyond just the initial medical bills. 

Keep a Pain and Recovery Journal

A daily journal provides a powerful account of your personal experience. Every day, write down how you are feeling. Note your pain levels, physical limitations, and how your injuries affect your daily activities like sleeping, working, or household chores. This log provides a detailed picture of your suffering.

Track All Accident-Related Expenses

You need to track every expense you incur because of the accident. Common examples include:

  • Medical Costs: This includes emergency room visits, co-pays for doctor appointments, prescription medications, and mileage to and from medical facilities.
  • Lost Income: Keep copies of your pay stubs to show the wages you lost while unable to work during your recovery.
  • Replacement Services: If you had to hire someone for childcare, lawn maintenance, or house cleaning because of your injuries, save those receipts.

Organize Your Medical Records

Keep a simple list of every medical provider you see, including doctors, physical therapists, and specialists. Note their name, address, and the dates of your visits. This helps your legal team quickly access all necessary documents to substantiate your injuries.

Understanding Your Medical Bills and Treatment

The path of medical treatment can feel complex, and after a serious accident, you may see multiple providers and receive bills from various sources. Knowing who pays for what simplifies the process. 

Your Personal Injury Protection Benefits

In Massachusetts, your own auto insurance policy provides the first layer of coverage for medical expenses, regardless of who caused the accident. Your PIP benefits cover your initial medical bills and a portion of lost wages up to your policy limit, which is typically $8,000. 

Common PIP-covered expenses include:

  • Hospital Bills: Any costs associated with an emergency room visit or hospital stay directly after the crash.
  • Ambulance Fees: The cost of transportation from the accident scene to the hospital.
  • Follow-Up Care: Appointments with your primary care doctor or specialists for accident-related injuries.
  • Rehabilitative Services: Costs for physical therapy or occupational therapy prescribed by your doctor.

Attending regular medical appointments after a car accident not only supports your recovery but also provides vital documentation for your claim.

Coordinating With Your Health Insurance

Once you exhaust your PIP benefits, your private or public health insurance becomes the primary payer for medical treatment. Submit all medical bills to your health insurer promptly to avoid issues with collections. 

Your health insurer has the right to be reimbursed from any settlement you receive.

Property Damage Versus Personal Injury Claims

Following a crash, you have two distinct claims: a property damage claim for your vehicle and a personal injury claim for your bodily harm. These two claims proceed on separate tracks and often resolve at very different times.

A successful Massachusetts car accident claim requires managing both of these parts correctly. Reporting the crash right away also matters, since delays can affect coverage and liability. 

Here’s how they differ:

  • Timing: Property damage claims often resolve relatively quickly, sometimes in a few weeks. The value of the vehicle is straightforward to determine. Injury claims take much longer because their value depends on you reaching a point of Maximum Medical Improvement.
  • Resolution: The insurance company may pay for repairs or declare the car a total loss and pay you its fair market value. You can resolve the property damage portion of your claim without affecting your injury claim.
  • Value: An appraiser assesses the vehicle’s damage to determine the repair cost or cash value. Your injury claim’s value depends on factors like medical expenses, lost wages, and the severity of your injuries.

How a Personal Injury Lawyer Helps With Your Car Accident Claim

Brown sedan with heavy front-end damage stopped at an intersection after a collision

An experienced attorney provides critical support and guidance throughout the claims process. They manage the complex details, allowing you to focus on your recovery. A lawyer’s involvement fundamentally changes what you can expect after a car accident.

An attorney assists you in several key ways:

  • Investigation: Your lawyer launches an independent investigation into the crash, gathering evidence like witness statements, police reports, and traffic camera footage to establish who was at fault.
  • Communicating With Insurance: Your legal team takes over all communication with insurance companies. This protects you from adjusters who might try to get you to settle for less than your claim is worth.
  • Valuing Your Damages: An attorney works with you and your doctors to calculate the full value of your claim, including future medical needs, lost earning capacity, and pain and suffering.
  • Negotiations: Armed with strong evidence and a comprehensive valuation, your lawyer negotiates with the insurance company to achieve a fair settlement on your behalf.
  • Litigation: If the insurance company refuses a fair settlement, your attorney can file a lawsuit and represent you in court to pursue the compensation you need.

FAQ for What To Expect After a Car Accident

How Do Insurance Companies Determine Who Is at Fault After a Car Accident?

Insurers determine fault by reviewing evidence from the accident. They analyze the police report, read witness statements, review photos and videos from the scene, and sometimes inspect the vehicle damage. 

They use this information to apply Massachusetts traffic laws and assign a percentage of fault to each driver involved in the crash.

What Information Do I Need To Provide My Insurance Company?

You have a duty to cooperate with your own insurance company, and you need to report the accident promptly. Provide them with basic information about when and where it occurred and who was involved. 

You can share with them factual information, but avoid speculating on fault or the severity of your injuries.

Are There Things That I Shouldn’t Say to an Insurance Adjuster?

Don’t say that you feel fine or apologize for the accident, and avoid giving a recorded statement to the other driver’s insurer without legal counsel. Don’t speculate on the cause of the crash or downplay your injuries, as your condition may worsen over time. 

Politely declining to discuss the details is often the best approach; your personal injury lawyer can handle all interactions with the insurers involved.

What Compensation Is Available After a Car Crash?

Compensation, or damages, can cover a wide range of losses. In addition to all past and future medical costs, a settlement can include recovery for lost wages, reduced earning capacity if you cannot return to your previous job, and payment for your physical pain and mental suffering caused by the accident and your injuries.

How Long Do I Have To File a Claim After a Car Accident in Massachusetts?

In Massachusetts, you generally have three years from the accident to file a lawsuit for personal injuries. This deadline is known as the statute of limitations. While there are some narrow exceptions, failing to file within this timeframe typically bars you from ever recovering compensation for your injuries.

We’ll Fight for Your Recovery

Michael J. Bailey Motor Vehicle Accident Attorney in Massachusetts
Michael J. Bailey, Motor Vehicle Accident Attorney in Massachusetts

The legal process is more than just a reaction to a past event. It helps you lay a foundation for your future stability. When you secure the resources you need for a full recovery, you can confidently rebuild your life. 

The right lawyer makes all the difference, and the Law Offices of Bailey and Burke are ready to build a strong case for compensation on your behalf. We’ll protect your rights and help you move forward. Call our team today at (888) 368-0983 for a free consultation.

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